F.A.Q
Care about your jewellery
Most jewellery pieces made at Myrkra Staðr are made out of tin and silver alloy (for soft soldering), tin (RIST collection) or copper (for electroforming).
Our chains are always stainless steel and earrings hooks are a non rective metal (stainless steel or niobium)
Here’s a few points to follow if you want to keep your jewellery looking at its best :
- Keep dry and store away from humid environment.
- Do not apply any cosmetic products (perfumes, cream, sprays) when wearing your jewellery. It can change the metal aspect, but more importantly certain products can have a strong effect on sensitive stones (like opals), by turning them cloudy or dull.
- Do not clean using any other products than a gentle dishwashing liquid and ideally a soft toothbrush. Dry immediately after cleaning, using a soft cloth or paper towel.
- Beware of knocking your jewellery - avoid wearing when doing intense activities such as sports, dancing, etc. The crystals used in most of our jewellery are rough and can break or be damaged with a shock against a hard surfaces.
- If you are wearing other jewellery, like stacked necklaces, make sure that they do not hit against each other, as the repeated shock could damage the stones and the metal.
- Ideally, do not store in the sunlight nor in a box with other jewellery. A little individual fabric pouch or the box it came in, can be a great storage solution if the item is not going to be worn for a long time.
It is to be noted as well that any metal will evolve with time. A layer of oxidation can occur. When worn often, the metal will get more shiny where there is points of friction and the patina might get deeper/darker at recess points.
Our jewellery is made to a high standard, and with care, should last you years.
SHIPPING
We usually ship orders once a week - processing takes 2 to 5 days. If you order is urgent, please leave a not at checkout and we will do our best to accomodate your needs.
All of our parcels are sent using PostNord - trackable parcel. Shipping time is usually between 2 to 10 days, depending of the country you are buying from.
CUSTOMS/TAXES
We are not responsible for customs.
Orders within the EU includes VAT. International orders do not include VAT and you are responsible to pay taxes following your country's rules and regulations.
Other
GUARANTEE & REPAIRS
Any pieces over 1000 SEK include free repairs, shipping not included.